Privacy policy

www.rafterhomesvalencia.com

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with the provisions of current legislation, Rafter Homes Valencia (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures, according to the appropriate security level for the risk posed by the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to the Spanish and European regulations currently in force regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007 of 21 December approving the implementing regulation of Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of the personal data

The controller of the personal data collected on Rafter Homes Valencia is: Kelly Marie Rafter, with NIF: Y2102802H (hereinafter, the Data Controller). Her contact details are as follows:

Address: C/ Agustina de Aragón, 24 – CP 46017 Valencia, Spain

Contact telephone: +34649135198

Contact email: kmrafter@apiva.es

Personal Data Register

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Rafter Homes Valencia through the forms available on its pages will be incorporated into and processed in our file in order to facilitate, streamline and fulfil the commitments established between Rafter Homes Valencia and the User, or to maintain the relationship established through the forms completed by the User, or to deal with a request or enquiry made by the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the User’s consent shall be required at all times, after fully transparent information has been provided regarding the purposes for which the personal data are collected.
  • Principle of purpose limitation: personal data shall be collected for specified, explicit and legitimate purposes.
  • Principle of data minimisation: the personal data collected shall be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and kept up to date at all times.
  • Principle of storage limitation: personal data shall be kept only in a form that permits identification of the User for as long as is necessary for the purposes of processing.
  • Principle of integrity and confidentiality: personal data shall be processed in a manner that ensures their security and confidentiality.
  • Principle of proactive accountability: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by Rafter Homes Valencia are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Rafter Homes Valencia undertakes to obtain the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, withdrawal of consent shall not affect the use of the Website.

Where the User must or may provide data through forms in order to make enquiries, request information or for reasons related to the content of the Website, the User shall be informed if completion of any of the forms is mandatory because such data are essential for the proper performance of the operation in question.

Purposes of the processing for which personal data are intended

Personal data are collected and managed by Rafter Homes Valencia for the purpose of facilitating, streamlining and fulfilling the commitments established between the Website and the User, or maintaining the relationship established through the forms completed by the latter, or to deal with a request or enquiry.

Likewise, the data may be used for commercial, personalisation, operational and statistical purposes, and for activities inherent to the corporate purpose of Rafter Homes Valencia, as well as for data extraction and storage and marketing studies in order to adapt the Content offered to the User and to improve the quality, operation and browsing of the Website.

At the time the personal data are obtained, the User shall be informed of the specific purpose or purposes of the processing for which the personal data will be intended; that is, the use or uses that will be made of the information collected.

Retention periods for personal data

Personal data shall be retained only for the minimum time necessary for the purposes of processing and, in any case, only for the following period: 74 months, or until the User requests their erasure.

At the time the personal data are obtained, the User shall be informed of the period for which the personal data will be stored or, where this is not possible, the criteria used to determine that period.

Recipients of personal data

The User’s personal data shall be shared with the following recipients or categories of recipients:

If the Data Controller intends to transfer personal data to a third country or international organisation, at the time the personal data are obtained the User shall be informed of the third country or international organisation to which the data are intended to be transferred, as well as of the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In compliance with the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights, only persons over the age of 14 may lawfully give their consent to the processing of their personal data by Rafter Homes Valencia. If the User is under 14 years of age, the consent of their parents or guardians shall be required for the processing, and such processing shall only be considered lawful to the extent that they have authorised it.

Confidentiality and security of personal data

Rafter Homes Valencia undertakes to adopt the necessary technical and organisational measures, according to the appropriate security level for the risk posed by the data collected, in order to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised disclosure of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted.

However, because Rafter Homes Valencia cannot guarantee the invulnerability of the internet or the total absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data security breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data security breach is understood to mean any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or to unauthorised disclosure of or access to such data.

Personal data shall be treated as confidential by the Data Controller, who undertakes to inform and ensure, by means of a legal or contractual obligation, that such confidentiality is respected by their employees, associates and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has rights vis-à-vis Rafter Homes Valencia and may therefore exercise the following rights against the Data Controller, as recognised in the GDPR and Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights:

  • Right of access: This is the User’s right to obtain confirmation as to whether Rafter Homes Valencia is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Rafter Homes Valencia has carried out or is carrying out, as well as, among other things, the available information on the origin of such data and the recipients of communications made or planned in relation to them.
  • Right to rectification: This is the User’s right to have personal data that are inaccurate or, taking into account the purposes of the processing, incomplete, amended.
  • Right to erasure (“right to be forgotten”): This is the User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when such data are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no overriding legitimate reason to continue it; the personal data have been unlawfully processed; the personal data must be erased in order to comply with a legal obligation; or the personal data have been obtained as a result of the direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of implementation, must adopt reasonable measures to inform the controllers that are processing the personal data of the data subject’s request for erasure of any links to such personal data.
  • Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs them in order to bring claims; and when the User has objected to the processing.
  • Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit those data to another controller. Whenever technically possible, the Data Controller shall transmit the data directly to that other controller.
  • Right to object: This is the User’s right not to have their personal data processed or to have the processing of such data by Rafter Homes Valencia ceased.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualised decision based solely on automated processing of their personal data, including profiling, unless current legislation establishes otherwise.

Accordingly, the User may exercise their rights by means of a written communication addressed to the Data Controller with the reference “GDPR-www.rafterhomesvalencia.com”, specifying:

  • The User’s name and surname and a copy of their national identity document. In cases where representation is admitted, the identification of the person representing the User by the same means shall also be required, as well as the document accrediting the representation. The photocopy of the national identity document may be replaced by any other means legally valid to prove identity.
  • The request, with the specific reasons for the application or the information to which access is sought.

Address for notification purposes.

Date and signature of the applicant.

Any document supporting the request made.

This request and any other attached document may be sent to the following address and/or email address:

Postal address: C/ Agustina de Aragón, 24 – CP 46017 Valencia, Spain

Email address: kmrafter@apiva.es

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Rafter Homes Valencia and which are therefore not operated by Rafter Homes Valencia. The owners of such websites shall have their own data protection policies and shall, in each case, be responsible for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or breach of current regulations in the way their personal data are being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which they have their habitual residence, place of work or place of the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE OF AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agreed to the terms concerning the protection of personal data contained in this Privacy Policy, and must accept the processing of their personal data so that the Data Controller may proceed with such processing in the manner, for the periods and for the purposes indicated. Use of the Website shall imply acceptance of its Privacy Policy.

Rafter Homes Valencia reserves the right to modify its Privacy Policy, at its own discretion or as a result of a legislative, case-law or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy shall not be explicitly notified to the User. The User is advised to consult this page periodically in order to remain aware of the latest changes or updates.

This Privacy Policy was updated to adapt it to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and to Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights.

This website Privacy Policy document was created on 10/06/2026.

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